Privacy Policy

1. Who We Are

HRAS MANAGEMENT LTD ("we", "us", "our") is a gardening and garden maintenance company based at 26 Falmer Road, Darlington, Durham, DL1 4AZ, United Kingdom. We are the data controller for the personal information you provide to us.

2. Information We Collect

When you submit an enquiry or quote request, we may collect:

• Your name, email address and phone number
• Your postcode and property type
• Details about your garden and the service you require
• Any photographs of your garden that you choose to upload

3. How We Use Your Information

We use your information only to:

• Respond to your enquiry and provide a quotation
• Arrange and deliver the gardening services you request
• Contact you about your booking or ongoing service

We do not sell your personal information or share it with third parties for marketing purposes.

4. Lawful Basis

We process your personal information on the basis of your consent (when you submit an enquiry) and, where you become a customer, as necessary to perform our contract with you.

5. Data Retention

We keep enquiry details for no longer than is necessary to handle your request and, where you become a customer, for the duration of our relationship plus any period required by law.

6. Your Rights

Under UK data protection law you have the right to access, correct, or request deletion of your personal information, and to object to or restrict its processing. To exercise any of these rights, please contact us using the details on our Contact page. You also have the right to complain to the Information Commissioner's Office (ICO).

7. Contact

For any questions about this policy or your personal data, contact us at: HRAS MANAGEMENT LTD, 26 Falmer Road, Darlington, Durham, DL1 4AZ, United Kingdom.